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At Cutiecles Nail Boutique we are committed to providing the best possible service and experience for our clients so we have developed a few guide lines to help us adhere to our high level of service.

  • Cancellations are to be made 48 hours prior to allow us time to fill your appointment.

  • A cancellation fee of $20 can be charged if cancellation is under 48 hours

  • CNB has the right to cancel your appointment if you arrive more than 10 minutes late to your appointment. Unconfirmed appointments may also be cancelled.

  • Every care is taken however CNB are not responsible for any lost or damaged property.

  • CNB is not responsible for lifting, damage or infection. Lifting can happen for many reasons and we are more than happy to work with you to try and work out the cause.

  • At CNB we offer a high level of service and once a service is complete and you leave the salon that is your acceptance of the set. We do not offer refunds on any of our services.

  • For the safety of everyone and so we can focus solely on you, where possible we do ask that no children or guests attend your appointment with you. 

If you are wanting to give feedback or ask questions please do not hesitate to contact us via text on 0433 917 177 or email at laurenCNB@gmail.com